The Madden NFL 23 video game has been grappling with a plethora of server-related difficulties for a substantial period, with one of the most severe glitches to date resulting in the permanent deletion of an unspecified number of player-created leagues.

The game’s Franchise mode has been the source of several issues in recent weeks. Some players were locked out of their leagues, while others were not, and a fix was implemented on December 15th. However, a similar issue emerged just days later, which the game’s support account on Twitter acknowledged on December 26th. Despite announcing that the issues had been resolved two days later and that players should be able to play Connected Franchise Mode without interruption, another problem with the mode emerged the following day.

On December 30th, the game developer, Tiburon, announced that players who had logged into Franchise mode during a specific window of time may have lost their saved data permanently due to a “data storage issue.” The window of time in question followed the announcement that leagues were once again accessible to all players, which likely means that some players returned to Franchise mode believing that the issues had been resolved, only to discover that their leagues had been deleted.

For a considerable number of Madden players, months or even weeks of progress have been erased overnight and are irretrievable. Tiburon stated that it estimates that 40% of Franchise saves that were lost can still be recovered, but players are still waiting for more information on how this might happen. The developer also admitted that some saves are lost permanently and suggested that affected players start over.

The response from the game developer has been seen as inadequate by many players, with many demanding refunds and using the #BoycottMadden24 hashtag on Twitter. It is worth noting that not all leagues were affected, and the total number of lost leagues is estimated to be 60% of those affected by the bug, not 60% of all Madden Franchise saves. Some players are skeptical of the developer’s estimate that 40% of lost leagues can be restored, as no concrete numbers have been provided. However, there is no evidence to suggest that the percentages are fabricated. The ongoing server issues have made playing Madden feel like a gamble with players’ invested time and effort.

We have reached out to an EA representative for further information, but no comment was provided before the publication of this article. We will update it if and when we receive a response.

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